Seller Terms of Service

Last Updated: March 26, 2026

These Seller Terms of Service ("Seller Terms") govern your use of Triply Vintage (formerly Triply) as a seller. By registering as a seller, you agree to these terms in addition to our general Terms of Service.

1. Seller Eligibility

To become a seller on Triply, you must:

Be at least 18 years old
Provide accurate business and payment information
Have the legal right to sell the items you list
Agree to comply with all applicable laws and regulations

Triply reserves the right to approve or deny seller applications at our sole discretion.

2. What You Can Sell

Triply is a curated vintage marketplace. You may sell:

Genuine vintage clothing and accessories
Items in wearable condition
Items you legally own and can ship promptly

You may NOT sell:

Counterfeit or replica items
Modern fast fashion
Items falsely described as "vintage"
Stolen goods
Items that violate intellectual property rights

3. Listing Requirements

All listings must include:

Clear, accurate photos (front, back, details, flaws)
Accurate measurements
Honest condition descriptions
Fair, market-appropriate pricing

Listings are subject to review before going live. We may reject or require modifications to listings that don't meet our standards.

4. Pricing and Fees

$0 Seller Fees: Triply does not charge sellers any commission, listing fees, or monthly charges. We take nothing from your sales.

Payment Processing: All transactions are processed by Stripe, a third-party payment processor. Stripe charges a standard processing fee of 2.9% + $0.30 per transaction, which is deducted from your payout. This fee is charged by Stripe, not by Triply.

How It Works: We charge buyers a small Buyer Protection & Service Fee at checkout. This fee covers buyer protection guarantees, secure payment processing, and platform operations.

How You Get Paid: When your item sells, you receive the item price minus the Stripe processing fee and any voluntary discounts you've offered (coupons, bundle discounts, or store credits). Payouts are processed to your connected Stripe account after the buyer's 3-day return window closes.

Shipping: Shipping costs are paid by the buyer through a Shipping & Handling fee at checkout. You ship using provided prepaid labels at no cost to you.

Pricing Guidelines: We reserve the right to flag or reject listings priced significantly above market value.

5. Shipping Requirements

3-Day Shipping Rule: You must ship all orders within 3 business days of purchase. This is a firm requirement.

Use provided shipping labels when available
Pack items securely with appropriate protection
Upload valid tracking information

Failure to ship within 3 business days will result in:

Automatic order cancellation
Full refund to the buyer
A strike on your account

6. Strike System

We use a strike system to maintain marketplace quality:

Strike 1: Warning (expires after 90 days)
Strike 2: Final warning (expires after 90 days)
Strike 3: 30-day suspension
Strike 4+: Permanent removal from the platform

Strikes are issued for:

Late shipments (failure to ship within 3 days)
Lost disputes (item not as described)
Policy violations
Counterfeit items
Repeated customer complaints

Good news: Strikes expire after 90 days of good standing.

7. Disputes and Returns

When a buyer opens a dispute, you will be notified immediately.

You have 24 hours to respond to any dispute
Failure to respond may result in automatic buyer-favorable resolution
Triply has final authority over dispute resolution

Refunds may be issued if:

Item was not as described
Item arrived damaged
Item is counterfeit
Wrong item was sent

8. Payouts

Seller payouts are processed after the buyer's return window closes (typically 3 days after delivery confirmation). Payouts are made to your connected Stripe account.

Payouts may be held or adjusted in cases of:

Open disputes
Suspected fraud
Policy violations
Refunds or chargebacks

9. Weekly Drops

Triply operates on a weekly drop schedule (Sundays at 5 PM ET):

Approved items enter upcoming drops
Subscribers get 7-day early access
After 7 days, items become public

Your visibility in drops depends on your seller rating, shipping speed, and dispute history.

10. Account Suspension and Removal

We reserve the right to suspend or permanently remove sellers for:

Selling counterfeit items
Misrepresenting item condition or measurements
Repeated late shipments
Attempting to circumvent platform policies
Harassment of buyers or staff
Accumulating 3+ strikes

11. Changes to Seller Terms

We may update these Seller Terms from time to time. We will notify you of material changes via email or platform notification. Continued use of the platform after changes constitutes acceptance.

12. Contact Us

For seller support inquiries, contact us at sellers@thevintagemarketplace.com.