The Vintage Marketplace

Shipping & Returns

Everything you need to know about getting your vintage finds

📦 Shipping

Processing Time

Sellers ship within 3 business days of your order. Most items ship within 1-2 days.

Shipping Methods

We use trusted carriers to ensure your items arrive safely:

  • •Standard Shipping: 5-7 business days
  • •Priority Shipping: 2-3 business days (when available)

Tracking

Every order includes tracking. You'll receive an email with tracking information as soon as your item ships. You can also track orders in your account.

Shipping Costs

Shipping costs are calculated at checkout based on item weight and your location. Some sellers offer free shipping on qualifying orders.

↩️ Returns

Return Policy

Since vintage items are unique and one-of-a-kind, we have a focused return policy:

  • ✓Returns accepted within 14 days if item is significantly not as described
  • ✓Full refund if item has undisclosed damage or authenticity issues
  • ✗No returns for fit, sizing, or change of mind (check measurements!)

How to Return

  1. 1Contact us within 14 days of delivery with photos showing the issue
  2. 2We'll review your request within 24-48 hours
  3. 3If approved, we'll provide a return label
  4. 4Refund processed within 5 business days of receiving the return

💡 Pro Tip: Check Measurements

Vintage sizing varies wildly from modern sizing. Always check the measurements in the listing and compare to a similar item you own. When in doubt, ask the seller for additional measurements before buying!

🛡️ Buyer Protection

Every purchase on The Vintage Marketplace is protected. If something goes wrong, we've got you covered:

  • •Item never arrives? Full refund.
  • •Item significantly not as described? Return for full refund.
  • •Authenticity concerns? We investigate and make it right.

Have questions about shipping or a return? Contact our support team